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Los Angeles COE |  BP  1100  Community Relations

Communication With The Public   

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The County Board of Education recognizes Los Angeles County Office of Education's (LACOE) responsibility to keep the public informed about its services, programs, and issues, and to be responsive to the concerns and interests expressed by members of the community.

(cf. 1000 - Concepts and Roles)

The County Superintendent or the Director of Communications shall establish strategies for effective one- and two-way communication between LACOE and its internal and external stakeholders, who include district and school personnel, elected officials, legislators, policymakers, agency partners, parents, community members, staff, and others.

(cf. 9000 - Role of the Board)

The County Superintendent or the Director of Communications shall use a variety of communications methods to provide its stakeholders and the public with access to news and information about the Office. Such methods may include, but are not limited to, print, electronic and online communications; community forums and public events; and coverage by the news media.

(cf. 0510 - School Accountability Report Card)

(cf. 1113 - District and School Web Sites)

(cf. 5145.6 - Parental Notifications)

In developing communications strategies, the County Superintendent or the Director of Communications shall take into account the needs of all members of the public, including those who are visually or hearing impaired or have other special needs, or those whose primary language is not English.

The County Superintendent or the Director of Communications shall ensure that LACOE staff is responsive to requests from the public for information or assistance, and may provide staff with professional development as needed.

In the case of minors under the jurisdiction of the Juvenile Court, LACOE shall not publish the names of minors, nor any confidential information about the minor's case, including the conduct which led to his/her involvement with the Juvenile Court. Unless authorized by the court, LACOE shall not publish any photographs, videos, or voice recordings that show faces, profiles, or any other identifiable features of adjudicated minors.

(cf. 4131 - Staff Development)

(cf. 4231 - Staff Development)

(cf. 4331 - Staff Development)

LACOE's stakeholders and members of the public are encouraged to provide input at County Board meetings on topics that are under the Board's purview, submit suggestions to LACOE staff, and to use complaint procedures as appropriate to help improve the services and programs provided by the Office.

(cf. 1220 - Citizen Advisory Committees)

(cf. 1230 - School-Connected Organizations)

(cf. 1240 - Volunteer Assistance)

(cf. 1260 - Educational Foundation)

(cf. 1312.1 - Complaints Concerning District Employees)

(cf. 1312.2 - Complaints Concerning Instructional Materials)

(cf. 1312.3 - Uniform Complaint Procedures)

(cf. 1312.4 - Williams Uniform Complaint Procedures)

(cf. 6020 - Parent Involvement)

(cf. 9322 - Agenda/Meeting Materials)

(cf. 9323 - Meeting Conduct)

Strategic Communications Plan

The County Superintendent or the Director of Communications shall develop a strategic communications plan that establishes priorities for proactive outreach to LACOE's external and internal stakeholders to build support for the Office. Components of the plan would include policies and procedures concerning crisis communications, LACOE websites, and media relations.

(cf. 0450 - Comprehensive Safety Plan)

(cf. 1160 - Political Processes)

(cf. 1330 - Use of School Facilities)

(cf. 3516 - Emergencies and Disaster Preparedness Plan)

Policy LOS ANGELES COUNTY OFFICE OF EDUCATION

adopted: June 5, 2012 Downey, California